Customer Service Representative Cover Letter Example
What It’s Like to Work as a Customer Service Representative
As a Customer Service Representative, you’ll be assisting customers with problems and, when possible, offering solutions. In some cases, you’ll act as a gatekeeper by gathering basic information to pass the customer over to the appropriate department. Except to work in a relatively fast-paced environment while dealing with sometimes stressful situations in a courteous, professional manner. While you’re likely to be working at a call center, many types of businesses hire Customer Service Representatives, so work environments can vary greatly.
Benefits of Working as a Customer Service Representative
According to the Bureau of Labor Statistics, 1 in 5 Customer Service Representatives work part-time shifts. Depending on the volume of calls, however, you may benefit from overtime opportunities. Productive employees typically get promoted to supervisory or management positions that become available. You’ll benefit from an annual salary of roughly $30,000 or about $15 an hour. Shifts can vary, so you’ll benefit from being flexible. Candidates with good people skills and computer skills can expect to have the most job opportunities within this field.
Why You Need a Customer Service Representative Cover Letter
Due to an expected steady growth within this occupation, a Customer Service Representative cover letter can set you apart from other qualified candidates. A well-drafted cover letter gives you a chance to introduce yourself on a more personal level by highlighting some unique qualities that make you an ideal candidate for the job. Since Customer Service Reps are typically the main point of contact the public has with a company, it wouldn’t hurt to add some references to your desired employer’s business in your cover letter. Take a moment to browse the Customer Service Representative cover letter samples on MyPerfectCoverLetter to put together your own effective cover letter.